{"id":169,"date":"2025-09-17T12:15:53","date_gmt":"2025-09-17T12:15:53","guid":{"rendered":"https:\/\/theshifthorizon.com\/?page_id=169"},"modified":"2025-09-19T10:27:36","modified_gmt":"2025-09-19T10:27:36","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/theshifthorizon.com\/?page_id=169","title":{"rendered":"Refund &amp; Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"169\" class=\"elementor elementor-169\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce6187 e-flex e-con-boxed e-con e-parent\" data-id=\"0ce6187\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff479bd elementor-widget elementor-widget-text-editor\" data-id=\"ff479bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Refund &amp; Cancellation Policy &#8211; The Shift Horizon<\/h2><p><b>Effective Date:<\/b> 17-09-2025<\/p><h3>All Sales Are Final &#8211; No Refunds Policy<\/h3><p><span class=\"citation-68 citation-end-68\">By purchasing our coaching sessions, digital access, or you agree that all sales are final, and no refunds will be issued under any circumstances<\/span>. <span class=\"citation-67 citation-end-67\">This includes non-usage of services, change of mind, inability to attend sessions, or claims of unauthorized purchase using prepaid\/gift cards<\/span>. <span class=\"citation-66 citation-end-66\">All services are considered delivered and consumed upon purchase or booking confirmation<\/span>.<\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><h3>Proof of Delivery &amp; Service Use<\/h3><p>We maintain secure records to serve as proof of delivery and usage, including:<\/p><ul><li><p><span class=\"citation-65 citation-end-65\">IP address and device used during purchase <\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><\/li><li><p><span class=\"citation-64 citation-end-64\">Timestamp of purchase and digital content access <\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><\/li><li><p><span class=\"citation-63 citation-end-63\">Attendance logs or recordings of coaching sessions <\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><\/li><li><p><span class=\"citation-62 citation-end-62\">Login activity for any member portals <\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><\/li><li><p><span class=\"citation-61 citation-end-61\">Confirmation emails sent upon registration <\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><\/li><\/ul><p><span class=\"citation-60 citation-end-60\">These records will be provided to the payment processor in the event of a chargeback<\/span>.<\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><h3>Gift Card Purchases (Visa, MasterCard, Amex)<\/h3><p><span class=\"citation-59 citation-end-59\">Purchases made with Visa, MasterCard, or American Express prepaid or gift cards are subject to the same terms<\/span>. <span class=\"citation-58 citation-end-58\">Any chargeback attempt after using our services will be considered fraudulent<\/span>. <span class=\"citation-57 citation-end-57\">We reserve the right to report such behavior to the card issuer, ban access to services, and pursue legal action if necessary<\/span>.<\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><h3>Dispute Resolution<\/h3><p><span class=\"citation-56 citation-end-56\">If you are unsatisfied, please contact us directly at support@theshifthorizon.com within 24 hours of purchase to resolve your concerns professionally<\/span>. <span class=\"citation-55 citation-end-55\">Initiating a chargeback without contacting us first will be seen as a violation of this policy and will be contested with full evidence<\/span>.<\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><h3>Contact Us<\/h3><p>If you have any questions about this policy, please contact us at:<\/p><ul><li><p><b><span class=\"citation-54\">Email<\/span><\/b><span class=\"citation-54 citation-end-54\">: support@theshifthorizon.com <\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><\/li><li><p><b><span class=\"citation-53\">Business Name<\/span><\/b><span class=\"citation-53 citation-end-53\">: The Shift Horizon <\/span><\/p><\/li><li><p><b><span class=\"citation-52\">Website<\/span><\/b><span class=\"citation-52\">: <\/span><a class=\"ng-star-inserted\" href=\"https:\/\/www.google.com\/search?q=https:\/\/www.theshifthorizon.com\" target=\"_blank\" rel=\"noopener\"><span class=\"citation-52\">www.theshifthorizon.com<\/span><\/a><\/p><\/li><li><p><b>Phone Number<\/b>: <span class=\"elementor-icon-list-text\">(678) 824 8485<\/span><\/p><\/li><li><p><b>Address<\/b>: 6650 W WARM SPRINGS RD UNIT 1127 LAS VEGAS, NV 89118<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy &#8211; The Shift Horizon Effective Date: 17-09-2025 All Sales Are Final &#8211; No Refunds Policy By purchasing our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=\/wp\/v2\/pages\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=169"}],"version-history":[{"count":13,"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=\/wp\/v2\/pages\/169\/revisions"}],"predecessor-version":[{"id":347,"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=\/wp\/v2\/pages\/169\/revisions\/347"}],"wp:attachment":[{"href":"https:\/\/theshifthorizon.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}